RETAILERS slashed the price of clothes, technology and even flights for this year’s Black Friday, and shoppers rushed out to make the most of deals ahead of the festive season last week.
But the sales and estimated £4bn in profits have a price – the discount day is notorious in retail circles for being the worst time to work because of the bargain hunting mob’s ruthlessness.
Shop workers have taken to Reddit to express their frustrations about the annual Black Friday Sales in a bid to clue the public in on the shopping madness they have to deal with.
Asking workers to come forward, user catofthe_canals asked: “Retail workers of Reddit, what’s your Black Friday horror story?”
Not waiting for a second invitation, retail workers proceeded to share their shocking stories.
Kittykatie0629 said: “I work at the largest lingerie retailer in the country. We had a security guard last night for the beginning of black Friday.
“A mother decided she didn’t want to wait in a 50 person deep line and she would cut.
“Our security guard asked her multiple times to step to the back of the line or leave.
“She proceeded to ream him with every curse word in the book, and ended by threatening him with a gun she had in her bag. This will be my last holiday in retail.”
Worker Axx06 even claimed a group of impatient shoppers seriously injured him in their haste.
He said: “People running in pushed a shelf of TVs on me. Broke my leg.”
But police, violence and injury aren’t the only things shop workers have to deal with on Black Friday; technical difficulties also make the day unbearable.
Steelergrl2310 recounted her black Friday nightmare: “I worked for a golf superstore as a cashier. Black Friday customers come rushing in and the line starts.
“I proceed to scan the first item and nothing… the registers are completely down and the lines are growing fast. The only thing we could do is take every transaction manually.
“Write down SKU’s, calculate tax, and use the old credit card swipers for 3 hours. I never worked retail during Black Friday again.”
More impressed by inventive tactics than anything else, Reddit user VeryLazyLewis recounted a method one shopper used to get the goods: “Not so much a horror story but something I just couldn’t believe Black Friday at ASDA there was these microwaves like 70% off and the store and was so busy you couldn’t move.
“There was empty shelves all along the aisle up to these microwaves and a guy laid down on the shelf and army crawled along the shelves grabbed a microwave and army crawled back with it.”